What membership do you currently have? Because currently your username is in black, which tells me you’re just a signed up forum member. If you wish to have Web only membership or Full membership you will need to go through the forum shop and purchase either of those two options.
have a look in the link to club shop, I think membership purchases are in there.
unfortunately admins can’t do anything regarding membership. All we can do is move/lock/pin topics or warn/block users that are spam/causing a nuisance.